Literature Review
Toolkit for Trust: Strategies for Better Online Communication
This literature review summarizes key response strategies from the Analysis and Response Toolkit for Trust (ARTT) project, which offers a research-backed framework to foster trust and productive dialogue. Navigating contentious online conversations can be challenging, but the ARTT catalog offers a collaborative database of evidence-based insights on healthy digital communication. This review will help answer the question, “what do I say, and how do I say it” for anyone who communicates online.