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Elon Musk’s purchase of Twitter in late 2022 led to major shifts on a platform that journalists had spent years inhabiting and adapting their practices to fit. Among the most […]
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Platform governance is simultaneously a matter of public concern and a professional calling for Trust and Safety, the nascent field tasked with setting and enforcing standards of acceptable behavior on […]
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Despite the importance of human behavior in containing a disease outbreak, formal quantitative analyses examining the relationship between measures of trust and COVID-19 outcomes remain limited. We use data from […]
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Social networks are composed of many ties among many individuals. These ties enable the spread of information through a network, including gossip, which comprises a sizeable share of daily conversation. […]
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Online intergroup hostility is a pervasive and troubling issue, yet experimental evidence on how to curb it remains scarce. This study examines counterspeech as a user-driven strategy to reduce hate […]
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It has been proposed that information sharing, which is a ubiquitous and consequential behavior, plays a critical role in cultivating and maintaining a sense of shared reality. Across three studies, […]
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Community-based fact-checking is a promising approach to address misinformation on social media at scale. However, an understanding of what makes community-created fact-checks helpful to users is still in its infancy. […]
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The modern high-choice news environment has changed the way people consume news. We examined the structure of news repertories, the role of news trust (and cynicism) in shaping news repertoires, […]
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In the last chapter of In the beginning was the deed: realism and moralism in political argument, Williams raised the question of truthfulness in politics and warned that the media, […]
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Trust lies at the heart of the disinformation crisis, as citizens must decide which narratives to follow and whether to accept “alternative truths.” Therefore, trust in institutions that publish reliable […]