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When faced with conflicts, social media platforms harken back to their front-facing, user-friendly documents. These documents, often called community standards, or something similar, lay out the practices allowed on their […]
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As social media platforms adapt their rules to limit the presence, spread, and amplification of harmful content on their services, users develop strategies to circumvent content moderation policies. To better […]
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We are grateful to Professors Rebecca Reuber and Eileen Fischer for contributing our 2022 annual review article. This insightful review explores an issue of great contemporary importance regarding the relationship […]
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In this paper, I approach platform governance through algorithmic folklore, consisting of beliefs and narratives about moderation systems that are passed on informally and can exist in tension with official […]
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Public debate about content moderation has overwhelmingly focused on removal: social media platforms deleting content and suspending users, or opting not to do so. However, removal is not the only […]
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Sharenting – that is, the sharing of identifying and sensitive information of minors, who are often overexposed online by parents or guardians – has, at times, criminogenic potential, as the […]
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To mediate the tensions between state regulation and content-creator incentives, Chinese social media platforms have developed an interesting practice of using platform official accounts to communicate their rules to the […]
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This article examines YouTubers’ ‘bot like’ behaviour on Twitter and conceptualises it as a defiance of platform power in delimiting the boundaries of ‘authenticity’. This entrepreneurial capture of ‘botness’ is […]
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As sites where social media corporations profess their commitment to principles like community and free speech, policy documents function as boundary objects that navigate diverse audiences, purposes, and interests. This […]
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Social media can establish governance frameworks for their users through public-facing documents and policies. Such governance frameworks are value-laden and embody platform values. As a newly dominant platform in the […]
