Civil society and government stakeholders have very low trust in industry, based on repeated violations of the latter’s own promises. Concurrently, information asymmetry is an initial hurdle to both studying and proposing solutions for platform governance. However, as with everything in this space, the answer is rarely as simple as it may seem at first glance. Transparency, a necessary first step, may end up enabling bad actors, may inadvertently compromise privacy, and ultimately can become a substitute for meaningful policy change. Do systems need to be fully rebuilt in order to restore a sense of balance, or is that balance a red herring? Is the solution policy, tech, both, neither?