Social Science Research Council Research AMP Just Tech
Citation

Cautionary Notes on Disinformation and the Origins of Distrust

Author:
Benkler, Yochai
Year:
2019

I offer two cautionary notes to put our anxiety in perspective. At root, we must continue our work, but be more circumspect about whether what we are finding is the proximate or root cause of the crisis of democratic societies in the early twenty-first century. There is important work to be done, both qualitative and quantitative, that must continue to seek to identify new practices that have the potential to undermine democratic elections and public discourse. Identifying Russian operations, for example, is plainly important, technically difficult, and discloses activities that we are interested in as a public. Nonetheless, evidence of action is not evidence of impact—and in the case of Russian interference in the 2016 US presidential election, there is little evidence that these efforts actually made a meaningful difference. As we enter a new election cycle—as reports of Iranian interventions join continued concern with Russia—it is critical that we not overstate the success of these campaigns. Nonstop coverage of propaganda efforts and speculation about their impact, without actual evidence to support that impact, feeds the loss of trust in our institutions to a greater extent than the facts warrant. No specific electoral outcome better serves Russia’s standard propaganda agenda—disorientation and loss of trust in institutions generally—than the generalization of disorientation and delegitimation of institutions represented by the present pitch of the debate over election interference.