Citation

Facebook content moderation is an ugly business. Here’s who does it

Author:
Wong, Queenie
Year:
2019

Content moderators protect Facebook’s 2.3 billion members. Who protects them? Some of the workers saw video of a man being stabbed to death. Others viewed acts of bestiality or animals being tortured. Suicides and beheadings popped up too.

The reason for watching the gruesome content: to determine whether it should be pulled from Facebook before more members of the world’s largest social network could see it.